Yesterday I passed my Starbucks certification test with flying colors. Don't laugh; it's harder than it sounds. A couple other new employees failed theirs earlier in the week. My manager called out six random drinks for me to make, and she scored me from beginning to end, starting with how I mark the cup, make the drink, and present it to the customer. Again, when you're still new it's harder than it sounds. Plus, there's a verbal section of the test, where I have to answer about six pages of questions about everything from the company mission statement to opening and closing procedures. But I passed and am officially a barista now. Yay!!
By the way, I make the best raspberry latte and mocha frappuccino in town.